CUSTOMER SERVICE
Our entire organization is driven by our dedication and commitment to Customer Service. To that end, we meet our customers requirements through our structure of collaborative, cross-functional teams made up of area experts who provide outstanding service throughout the entire project scope, including:
- Industry product knowledge of key categories:
- Mannequins & Bust Forms
- Accessories & Decorative Elements
- Fixtures, Furniture & Textiles
- Sustainability
- Design, including industry-leading 3D technology, creative development and trend forecasting
- Product development, global manufacturing & sourcing expertise
- Dedicated Sales partnership, regionally based
- Complete Project Management, including:
- Ownership of project support from concept to delivery
- Creation & management of timelines and inventory reports
- Preparation of all paperwork, including international as required
- Collaboration with stores post-delivery to address any open issues